1. DELIVERY
1.1 Which postal service will deliver my item?
Australia: Australia Post - https://auspost.com.au/mypost/track/
USA: USPS - https://tools.usps.com/go/TrackConfirm
Other Countries: Local Postal Service or Courier
1.2 Do you deliver to a P.O. Box?
Yes we do
1.3 Do you deliver to a Parcel Locker?
Yes we do
1.4 Can I collect my order?
If you live closet to the Northern Beaches and wish to pick-up your order in Avalon, please send us a message after ordering.
1.5 Do you deliver internationally?
Yes, unless sanctioned by governments.
1.6 How do I track my order?
When we dispatch your garment we will send you a tracking number by email or text.
2. STORE
2.1 Does Wyatt Wylde have physical stores?
Wyatt Wylde does not have physical stores.
2.2 Can I visit your atelier?
Yes, we are based at the Northern Beaches in Avalon Beach. Please arrange a time before heading out.
3. PAYMENTS
3.1 What payment types do you accept?
All major Credit Cards, Paypal, Apple Pay, Google Pay, Zip and Afterpay.
4. ORDERING & CHECKOUT
4.1 Can I make changes to my order?
Yes, contact us as soon as possible. Changes to your order are possible before we dispatch your garments.
4.2 You don't have my size, what should I do?
Wyatt Wylde only produces in limited runs. If we run out of your size, please let us know at the product page. We do re-produce our more popular items.
5. RETURNS & REFUNDS
5.1 Do you have a "Change My Mind"-policy?
Yes, but make sure you return the item according to the return policy.
5.2 How can I return an item?
5.3 Which postal or delivery service should I use?
You can choose any postal service of your liking. You do not have to send the parcel back by express post.
5.4 Should my return have a tracking number?
We recommend you to obtain a tracking number.
5.5 Do I use express post to return an item?
No, standard post might arrive a little later but is fine.
5.6 How long does a refund take?
We refund within 24 hours of delivery. Please note that depending on your payment provider, the refund might take a couple of days.
6. MARKETING
6.1 How often do you send emails to subscribers?
Nothing worse than an inbox with spam. Wyatt Wylde only sends emails once per month.
6.2 What kind of emails should I expect?
New items that we added to our collection, special promotions or events where Wyatt Wylde participates.
6.3 How can I subscribe to your mailing list?
6.4 How can I opt-out from your mailing list?
Use the unsubscribe option in the email or send us a notification.
6.5 Do you sell my personal information?
NO, Wyatt Wylde does not sell your information.
7. SIZING
1.1 Which postal service will deliver my item?
Australia: Australia Post - https://auspost.com.au/mypost/track/
USA: USPS - https://tools.usps.com/go/TrackConfirm
Other Countries: Local Postal Service or Courier
1.2 Do you deliver to a P.O. Box?
Yes we do
1.3 Do you deliver to a Parcel Locker?
Yes we do
1.4 Can I collect my order?
If you live closet to the Northern Beaches and wish to pick-up your order in Avalon, please send us a message after ordering.
1.5 Do you deliver internationally?
Yes, unless sanctioned by governments.
1.6 How do I track my order?
When we dispatch your garment we will send you a tracking number by email or text.
2. STORE
2.1 Does Wyatt Wylde have physical stores?
Wyatt Wylde does not have physical stores.
2.2 Can I visit your atelier?
Yes, we are based at the Northern Beaches in Avalon Beach. Please arrange a time before heading out.
3. PAYMENTS
3.1 What payment types do you accept?
All major Credit Cards, Paypal, Apple Pay, Google Pay, Zip and Afterpay.
4. ORDERING & CHECKOUT
4.1 Can I make changes to my order?
Yes, contact us as soon as possible. Changes to your order are possible before we dispatch your garments.
4.2 You don't have my size, what should I do?
Wyatt Wylde only produces in limited runs. If we run out of your size, please let us know at the product page. We do re-produce our more popular items.
5. RETURNS & REFUNDS
5.1 Do you have a "Change My Mind"-policy?
Yes, but make sure you return the item according to the return policy.
5.2 How can I return an item?
5.3 Which postal or delivery service should I use?
You can choose any postal service of your liking. You do not have to send the parcel back by express post.
5.4 Should my return have a tracking number?
We recommend you to obtain a tracking number.
5.5 Do I use express post to return an item?
No, standard post might arrive a little later but is fine.
5.6 How long does a refund take?
We refund within 24 hours of delivery. Please note that depending on your payment provider, the refund might take a couple of days.
6. MARKETING
6.1 How often do you send emails to subscribers?
Nothing worse than an inbox with spam. Wyatt Wylde only sends emails once per month.
6.2 What kind of emails should I expect?
New items that we added to our collection, special promotions or events where Wyatt Wylde participates.
6.3 How can I subscribe to your mailing list?
6.4 How can I opt-out from your mailing list?
Use the unsubscribe option in the email or send us a notification.
6.5 Do you sell my personal information?
NO, Wyatt Wylde does not sell your information.
7. SIZING
Accordion
Tab 01
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Tab 02
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Tab 03
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.